Does the bottle come full?
Yes, it comes full and ready to use with 27 loads of detergent.
Is the Byron Bay scent natural?
This scent does contain a small percentage of phthalate free parfum combined with essential oils, so it is not 100% natural.
Is Byron Bay part of your Refill Return program?
Absolutely, yes. While we won't be selling second life refills of the limited edition scent, we'll still gladly accept your empties.
What makes the Advanced Wash formula good at removing odours?
It contains an antimicrobial agent which breaks down malodours and prevents growth – perfect for activewear, workwear and darker clothes that typically foster faster bacteria growth and hold onto smells more than other garments.
Will it work in hot and cold water?
Absolutely! Warmer water actually helps most detergents (including ours) perform better by opening up the fibres in the fabric.
At 20°C, you'll have a reduced performance by an average of 15% (it varies depending on the depth of the stain). As we’re a super high performing detergent, especially when it comes to stain removal, we recommend you wash lighter soiled loads in cold water and spot treat isolated stains. For anything that’s smellier or sweatier with general grime, we recommend upping the temperature to 40°C.
Why does my detergent look darker in colour than online?
Over time, the scent in the formula will darken in colour making the liquid look more pink. This has no impact on the performance of the detergent.
