Gentle Habits is committed to protecting the privacy of its customers. Gentle Habits is bound by the Privacy Principles set out in the Privacy Act 1993 (the “Act”). Gentle Habits will only collect, use and disclose personal information in accordance with the Act and this Privacy Policy.

By using this site you agree to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the site. Gentle Habits may amend this Privacy Policy at any time and for any reason. The updated version will be available on the site. Gentle Habits may highlight changes on the site but you should check the Privacy Policy regularly for changes. In this Privacy Policy, “personal information” is as defined in the Act.  It includes your name and email address.

Gentle Habits collects personal information that is necessary for our business activities and in order to provide and develop our services and products. We may do this in a number of ways, including:

directly from you, when you provide it to us or our agents or contractor;

from publicly available resources; by analysing our own records of the site; or from third parties (where you have consented to such collection or as permitted by applicable law).

Gentle Habits may ask you to provide personal information (such as name, age, mailing address, phone number, email address and password) when you:

◯ complete a survey;
◯ participate in one of our competitions;
◯ make a purchase online;
◯ connect via Facebook; or
◯ contact us.

Failure to provide necessary personal information when requested may result in certain website and/or other services not being available to you.

As you navigate through the Gentle Habits website, certain information can be passively collected (that is, gathered without you actively providing the information) through various technologies, such as cookies, internet tags or web beacons and navigational data collection. Gentle Habits may use and combine such passively collected anonymous information to provide better services to site visitors, customise the site based on your preferences, compile and analyse statistics and trends and otherwise administer and improve the site for your use.

The personal information we collect from you may be used by us (and our employees, officers, agents and contractors) and our related companies for the following purposes:

◯ to answer any of your queries or otherwise contact you if necessary;
◯ to allow you to participate in our competitions and other promotions;
◯ to help us learn more about the visitors to our site so that we can improve your Gentle Habits experience and our business;
◯ to address problems with the site, our business or our products and services;
◯ to provide you with information about sales, promotions, and products from Gentle Habits and carefully selected third parties;
◯ to develop and maintain our relationship with you and generally to do business with you; and
◯ any other purpose disclosed to you at the time your personal information is collected.

In addition, you can sign up to receive emails from Gentle Habits which contain information about sales, promotions, news, and products from Gentle Habits. By signing up to receive emails from Gentle Habits, you consent to receiving our marketing materials, including by way of commercial electronic messages, for any of the purposes set out in this Privacy Policy. You may also receive marketing materials from our carefully selected third party partners. You have the right to unsubscribe to marketing materials at any time.

Gentle Habits will not disclose your personal information to any third parties except: to third parties appointed by Gentle Habits, including our website hosting partner and advertising partner, who assist us to perform services (in which case Gentle Habits requires these contractors to keep your personal information confidential and not to use or disclose it for any purpose other than the purpose of performing those services); where you have expressly consented, to carefully selected third party partners, so that they may inform you of offers, promotions and services; in the unlikely event that Gentle Habits or its assets are acquired by a third party, the information may be provided to that third party; in exceptional circumstances, Gentle Habits may be required or authorised by law to disclose personal information, for example to law enforcement authorities or to prevent a serious threat to public safety; or otherwise with your consent or where we believe it is appropriate to protect our rights.

The site contains links to other (external) websites that may have privacy policies that differ from our own. Gentle Habits is not responsible for the content of any external website. We encourage you to always review the privacy policies of external websites before providing any personal information.

Gentle Habits will take reasonable steps to protect all personal information held by it from misuse, loss, unauthorised access, modification or disclosure.

You may seek access to, and correction of, personal information that Gentle Habits holds about you and we will provide access to that information in accordance with the Act. There are certain exemptions that may apply to the provision of that information.

Requests for access to personal information held by Gentle Habits should be sent to hello@gentlehabits.com.

If you have any questions or concerns about Gentle Habits, use or disclosure of personal information, or if you believe that Gentle Habits has not complied with this Privacy Policy or the Act, please email us at hello@gentlehabits.com.

Questions about the Privacy Policy should be sent to us at Gentle Habits.