All prices are displayed and processed in Australian Dollars (AUD$) inclusive of Goods and Services Tax (‘GST’) and are subject to change at the discretion of Gentle Habits.

This site and its contents are owned by Gentle Habits and is subject to and protected by international copyright laws. All rights are reserved. All products, logos and trademarks on this site are the property of their respective owners and any use, or misuse, unless expressly authorised, is strictly prohibited. 

Due to changing market forces and other circumstances that affect product availability and price stability, we reserve the right to withdraw any product we advertise and change prices without notice. Information contained throughout the web pages and in our database is believed to be accurate and reliable at the time of publishing. There may be misprints, human errors and omissions. We reserve the right to make changes and corrections in prices, products and specifications without notice. 

Please note that the colours and resolution of our products may appear different on different devices used to view our website.  Whilst Gentle Habits uses high quality photographs aiming to ensure correct descriptions of colours, styles and imagery of items for purchase, we cannot be liable for minor variations in colour. If, for any unforeseen reason, an order is unable to be fulfilled, Gentle Habits will contact the customer within 2 days of the purchase date to discuss the possibility of a replacement style or a refund.  Any refund will be returned via the payment type selected by the purchaser.

Gentle Habits is committed to providing exceptional customer service and quality products.  We endeavour to make sure that all products listed on our website are in stock or available for pre-order and pricing is true and correct.  Standard delivery timeframes in Australia are between 3-10 business days.  In the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

When purchasing from Gentle Habits your financial details are passed through a secure server. If you have any questions regarding our security policy, please email us at hello@gentlehabits.com.

Your Incense Subscription will continue to renew on a monthly, bimonthly basis until you wish to cancel this agreement.  Otherwise, we will continue to debit the Instalment Payments from your account each month or bimonthly basis.
By choosing a recurring payment plan, you acknowledge that your Subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to your cancellation of your Subscription. We may submit periodic charges for the Subscription Fees without further authorization from you, until you provide prior written notice (receipt of which is confirmed by us) that you have terminated this authorization or wish to change your payment method. Such notice will not affect charges submitted before we could reasonably act on such notice. To terminate your authorization or change your payment method, please contact us via our Website.

(a) Your Subscription will end, and the Instalment Payments will cease to be debited from your account upon the earlier of:

(i) Your cancellation of your Subscription or this agreement in accordance with these terms. 

There are no lock-in contracts with Incense subscriptions. You can cancel or pause your subscription at anytime by notifying Gentle Habits or visiting here.

Questions about the Terms of Service should be sent to us at Gentle Habits.